Start assisting your users today with our great remote support software. With a sizable percentage of the worlds workforce still working outside of the office at least a few days per week, supporting remote endpoint computers has been a challenge. Prominent market-solutions are often expensive and complicated to manage.
TSplus Remote Support was built from the ground-up with the idea of creating a simple and cost-effective alternative to TeamViewer and LogMeIn.
HOW?
A small program to install on the central server or company private cloud is all what you need to start. No installation is required on the client side, nor any type of configuration. The process is following a universal model of Remote Support solutions, very similar to TeamViewer. The interface is ultra simple and easy-to-use. This provides an immediately familiar environment for both the one who controls and the one who shares the screen.
Support Agents simply enter the client's computer ID and the one-time unique password created by Remote Support that the client can easily copy and share with the agent to allow screen sharing. One click, and they are connected.
Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved. Additionally, to enforce your corporate data privacy, TSplus experts manage all the updates and maintenance of the servers and connection clients. Servers are located all around the world for the best customer experience.
Improve problem-solving with screen sharing, PC remote control, unattended access, file transfer, chatbox and more.
Needing tech support is already frustrating enough. Receiving it should be easy. Instead of making onsite service calls that take time and increase costs, troubleshoot issues remotely. And to keep control of your IT budget, pay by monthly subscription.
TSplus Remote Support is the simple and cost-effective Saas solution you need to maximize your support investment.
